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FAQs

QUESTIONS / ANSWERS

Frequently Asked Questions

J.A. Plumbing Inc. offers a 2-hour emergency plumbing turnaround during working hours in Richmond Hill and across the GTA, ensuring fast, reliable solutions for leaks, burst pipes, and urgent plumbing issues.
Homeowners in the Greater Toronto Area frequently search for leak repairs, drain cleaning, water heater services, fixture installations, and bathroom or kitchen renovations performed by licensed, insured, and WSIB-certified local plumbers.
Yes, J.A. Plumbing Inc. provides a market-leading 2–3 year warranty on residential and commercial plumbing services in Ontario, offering long-term peace of mind, quality assurance, and dependable workmanship for every plumbing project.
Yes, J.A. Plumbing Inc. specializes in plumbing for kitchen and bathroom renovations across Richmond Hill and the GTA. This includes installing sinks, faucets, showers, bathtubs, dishwashers, and ensuring proper pipe layout and drainage systems. Our team works closely with homeowners and contractors to deliver efficient, code-compliant, and modern plumbing solutions for renovation projects.
If your pipes freeze or burst, immediately shut off the main water supply to prevent further damage and contact a professional plumber. J.A. Plumbing Inc. provides fast assistance across Richmond Hill and the GTA to repair burst pipes, thaw frozen lines safely, and restore your plumbing system. To prevent future issues, they also offer insulation and winterization solutions for exposed pipes.
Yes, J.A. Plumbing Inc. installs water softeners and water filtration systems for homes in Richmond Hill and surrounding GTA areas. These systems help reduce hard water issues, improve water quality, and protect plumbing fixtures and appliances. Installation is especially popular during winter months to enhance overall water efficiency and comfort.
Homes in parts of the GTA can experience basement flooding during periods of heavy rainfall when municipal sewer systems become overloaded. Signs that a property may benefit from a backwater valve include previous sewer backups, slow-draining basements, gurgling toilets, or homes in flood-prone neighbourhoods.

A backwater valve helps reduce the risk of sewage flowing back into the property through basement plumbing fixtures during major storm events.
The timeline for a plumbing renovation depends on the size of the project, fixture changes, pipe modifications, and whether structural work is involved. Smaller bathroom plumbing upgrades may take a few days, while full kitchen or multi-room renovations can take longer, depending on permitting, inspections, and material availability.

Professional planning and detailed plumbing layouts can help reduce delays and keep renovation projects organized throughout the installation process.
Reverse osmosis water filtration systems help reduce contaminants such as dissolved solids, chlorine, sediment, and certain minerals that can affect water taste and quality. Many homeowners in Ontario install reverse osmosis systems to improve the clarity of drinking water, reduce odours, and minimize impurities commonly found in municipal or well water supplies.

These systems are commonly installed under kitchen sinks and can be paired with additional filtration components depending on household water conditions and usage requirements.
Minor issues like replacing a showerhead may be manageable, but leaks behind walls, sewer backups, water line problems, fixture installations, and drain replacements should be handled by a licensed plumber. Professional plumbing work helps ensure compliance with local building codes, reduces the risk of water damage, and minimizes the likelihood of recurring repairs.
Before choosing a plumbing company, verify that the plumber is licensed and insured, has experience with the required service, provides clear estimates, and offers workmanship warranties where applicable. Reading customer reviews and confirming familiarity with local plumbing codes can also help ensure reliable service.
Yes. Routine plumbing inspections can identify hidden leaks, aging pipes, water pressure issues, deteriorating shut-off valves, and drainage concerns before they become major problems. Preventive inspections often reduce emergency repairs and extend the lifespan of residential plumbing systems.
What Our Customers Say

J.A. Plumbing Inc. place picture
4.8
Justin worked quickly. He left our furnace room as clean as he found it.
Thank you
Jeff Ishii profile picture
Jeff Ishii
4 months ago
We needed to modify our plumbing to accommodate a new kitchen sink. The process of obtaining a quote and scheduling the work was easy and flexible. The work was done in a professional, efficient, and friendly way. We plan to use J.A. Plumbing for our future projects.
Jessica Wong profile picture
Jessica Wong
4 months ago
I found J.A. Plumbing online and I find their service excellent! They replied with a resonable quote (with breakdown on how much goes to labor and how much is for materiales) based on some photos and videos I took related to the issue. I communicated with Justin who coordinates the visit and he is very nice and quick in response. What I like them most is that they do make sure that the task is done well and willing to take the extra time to follow-up afterwards to make sure everything is really working well. I am not sure if their service is the cheapest per say, but I do think their price is transparent, resonable and with a guarantee that the issue will be fixed (which is the whole purpose of looking for a professional instead of trying to fix it myself).
Kyle Corcoran profile picture
Kyle Corcoran
5 months ago
Justin is awesome. I had some questions about water shut offs in my new home so he came to walk me through everything. Will be using him for future plumbing jobs as well!
Angie Wang profile picture
Angie Wang
7 months ago
I had a fantastic experience with JA Plumbing from the very first moment I reached out to Justin. He's friendly, professional and very clear in his communication. We agreed on the price upfront, and he sent a detailed estimate to my email so there were absolutely no surprises.

The team who came to install my new dishwasher today were also awesome! They were punctual, professional and efficient, making the entire process completely stress-free.

I really appreciated how seamless and straightforward the whole experience was. I would confidently recommend JA Plumbing to anyone looking for reliable, honest plumbing services. 10/10!
Bus Driver profile picture
Bus Driver
8 months ago
I was recommended J.A. plumbing but a trusted relative. I needed 3 toilets repaired. 2 were not filling in the tank properly and 1 was leaking at the floor.
Justin sent one of his amazing plumbers to my house and had everything fixed in a little over an hour. The young fellow he sent was polite and tidy and really knew his stuff. I was impressed and really happy there was no drama as I've had with other trades people.
And an added bonus was the repair bill was less than the quoted estimate.
I couldn't be happier.
It's hard to find an good plummer who won't rip you off. J.A. Plumbing are the people to call!
caron anderson profile picture
caron anderson
8 months ago
JA Plumbing installed a sink for my business today and I honestly couldn’t be more impressed! Friendly, professional, meticulous work and everything turned out absolutely perfect. They made the entire process smooth and stress-free, which I truly appreciated. Exceptional service!! I would recommend JA Plumbing without hesitation!
Tony Yu profile picture
Tony Yu
1 year ago
Justin is my go to for all my plumbing needs.
Chris profile picture
Chris
1 year ago
Great company!
Caruso Caruso profile picture
Caruso Caruso
1 year ago
Justin and his team did a fantastic job installing our water softener and water filter. Justin was very professional from start to finish and the quality of work speaks for itself. His prices are reasonable, and we'd use his services again. Highly recommended. Thanks again Justin!
R D profile picture
R D
1 year ago
Great job. They reattached a sink in my laundry room. Arrived on time, reattachment was successful, excellent customer service. We will definitely call on them again for any future plumbing jobs. We are very happy with the service call.
Samson Kang profile picture
Samson Kang
2 years ago
J.A. Plumbing did a perfect job replacing my bathtub cartridge! While it may seem like a simple task, it actually requires skill and experience to select the right part and install it flawlessly. I found J.A. Plumbing after being scammed by another local plumber who failed twice and then tried to upsell me on replacing the entire system at a much higher cost. J.A. is not only highly skilled and experienced but also honest and transparent. If you're looking for a trustworthy plumber who knows how to do the job properly without overcharging, J.A. Plumbing is the right choice. Highly recommended!

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